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Why Artio team not reply our threads?
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TOPIC: Why Artio team not reply our threads?

Why Artio team not reply our threads? 13 years, 7 months ago #21948

Hello,

I paid for JoomSEF 4.0 and in this link it shows that we have priority support. In this moment I have some open threads without any reply:

www.artio.net/support-forums/joomsef/joo...r-activation-account (Since 2 weeks)

www.artio.net/support-forums/joomsef/joo...nto-jomsocial-groups (Since 6 days)

www.artio.net/support-forums/joomsef/joo...-function-buildroute (Since 4 weeks)

I think that Artio team needs to improve his support and offer fixes in this forum, to improve that clients not need to wait at next release. Many thanks!
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Re: Why Artio team not reply our threads? 13 years, 7 months ago #21971

  • mitov
  • OFFLINE
  • Posts: 15
agree.
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Re: Why Artio team not reply our threads? 13 years, 7 months ago #21988

There doesn't seem to be any support for this component from the developers any more.
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Re: Why Artio team not reply our threads? 13 years, 7 months ago #21994

  • mitov
  • OFFLINE
  • Posts: 15
its a shame... the only reason i pay for these components is to get the customer support and show my appreciation... but when they sell things which don't work, it just makes me want to kick myself for not downloading it from somewhere, and saving myself the hassle. Sadly, on some warez websites you can get better support than here.

I think i need to register on Joomla.org and post a review.
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Re: Why Artio team not reply our threads? 13 years, 7 months ago #21998

  • jaku
Hello,
sorry, no holiday, just too much work in the present days and some people being sick.

We will address all the posts, but it may take a while.
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