Hi,

Order number is 1495 (not placed with this account, the other web developer for our company placed the order, I believe under username "rchamberland")

Joomla version 1.0.15, JoomSEF v2.2.6

For some reason, on our test server (not our live server), the JoomSEF backend appears as attached. How do we get it to appear as normal?

Hello,

My guess is that this is caused by the "index2.php" in the link. Try manually entering the /administrator/index.php?option=com_sef link to see if it will be displayed correctly.

Best regards,
ARTIO Support Team

Unfortunately, it just redirects to the login page. Once I re-login, it goes back to index2.php, which is the home of the control panel.

I should clarify that this does not happen on our live server. Our live server is essentially a clone of the test server (or vice versa).

EDIT: This message should have appeared above my next one (saying Nevermind, explaining the resolution). Not sure what happened with the quick reply...

Nevermind. We got it.

It's at least partially due to an incomplete clone of the site. Something didn't make it in the transfer from the live server to the test server.