Hi,

I have sent an email to support last Friday but I have received no answer as of yet.

I purchased the Artio Booking Thursday 20th October and have installed and setup the system however it does not configure the way I want it to. I did use the free version on a test server and it worked fine with a weekly calendar showing all the days for the current week listing hourly time slots. I have copied the configuration to the paid version and this is not displaying any timeslots to choose. Please see the image below. Also the description box shows that it has been highlighted in blue, which this is not the case, how can I fix these?



I want the calendar to display like the following image.



Also how do i get the built in upgrade facility to work? It says there is now an update available but i have put my original download ID in and it says the update server is unavailable? Can i download and perform the upgrade manually? if so how?


Many Thanks

Kevin Mason

Can i get some help on the above please? this has been almost a week?

Thanks

Kev

Why are my emails and forum thread being ignored?

You have taken my money for this extension and you are not even willing to reply to the problems and the fact it DOES NOT WORK!!!!


This is making me a very upset customer.

It will be interesting to see if I get an answer and what the solution is, as I know it isn't a conflict issue with anything else as everything is disabled just invade it was.

Surely this should not be sold as an extension if it doesn't work as described and there's no support.

Hello Kevin,

ensure that object is ready for reservation for particular day and it is possible to reserve just one hour.
Download id must be entered correctly for registered domain to load new available version.

As far as I'm aware this has been done and it still does not work but you are welcome to either check for yourself or supply detailed instructions for me to cross check