hi again, thanks for your reply. to make custom email to go out with the download link is possible, i see this is possible because your email is custom to me when we purchased the ticket component. any chance i can get you to point me in the right direction of where to look? i appreciate your help!

_dan

thanks very much for your reply. we found that we were able to get up and running after i deleted all files and database to start fresh... i do have one, maybe two questions. where do i go to edit what is emailed to the user in the email that contains download link? also, where can i turn off email notifications to user when status of their order has changed? for example in testing right now we are using cash option for payment so we are manually changing payment status to spawn download link email... so from initial order to download the user is getting 3 emails when i feel only 2 are really needed.
thank you!

hello. my business partner purchased e2 license this past weekend, and i am wondering if someone could assist in walking me through implementation of etickets. i have installed base joomla 1.5.x, installed virtuemart 1.1.9. i have created tickets category in vm, then created organizations and objects and finally a ticket to be purchased. i am unclear on what page/component/etc. i'm to display on front end so users can purchase a ticket. i've displayed all options available from eticket componnet and i get 'i'm not authorized to view' error on all options there. i then tried displaying the product i created via vm. i can go through checkout like normal transaction but do not receive ticket or pdf in email.

i've done these steps on front both authenticated and non-authenticated. when authenticated i get error when going to any of the etickets menu items i created stating configuration file for virtuemart is missing, then it displays where configuration file should be. i then browse to that path and find the configuration file it states it cannot find.

i have done these steps on 2 different domains in efforts to figure out and troubleshoot. first domain i get no errors on initial installation of etickets component, same for vm. on second domain - a totally separate vm i get error upon installing etickets components stating:

"JFile::copy: It was not possible to find or read the selected file: '/home/dnswi/public_html/home/dnswi/public_html/components/com_virtuemart/themes/default/templates/basket/basket_b2c.html_tmp.php'
WARNING_FLYPAGE_NOT_UNINSTALLED"

i do not mind paying for support assuming I can spend an hour in the next day to get this solution up and running. i can host a webex session to troubleshoot.

please engage me via email address on my profile, or shoot me a reply back here for next steps.

Thanks

_dan