I'm using joomsef 3.7.4 and also purchased the myblog extension. When I try to upgrade manually I get

"Cannot upgrade.
Either your JoomSEF version is up to date or its upgrade is no longer supported"

If I follow the method where you input the download ID and hit download from server, I get the same message.

Hello,

What version of MyBlog extension for JoomSEF do you have installed?

Best regards,
ARTIO Support Team

Hi David,

I currently have version 1.2 installed and I'm trying to upgrade to version 2.1.3.

Thanks,
Patryk

I don't think we ever offered the 1.2 version, do you mean 2.1.2? If so, the upgrade should work correctly. Please make sure that you've entered the Download ID to the correct extension (click the key icon in the MyBlog extension row) and then click the Upgrade button in the same row on the Manage Extensions page in JoomSEF.

Best regards,
ARTIO Support Team

No it says version 1.2. That's what its been since I've downloaded the latest version of joomsef.

I've followed the upgrade procedure for several paid extensions and it's always worked until I tried to upgrade the myblog one, so I know I'm doing it correctly. I also tried it the second way where you download the zip file and uploaded manually through the joomsef install feature.

I can provide a backend login if that's required to figure this out.

Below is a screen capture that show-'s my extension manager:

Hello,

Well you have the MyBlog extension made by Azrul installed. You can use the ARTIO Upgrade Server only for upgrading our own extensions. If you want, you can purchase our own MyBlog extension at www.artio.net/e-shop/joomsef/joomsef-ext...-joomsef-3-extension . Otherwise you will need to download the new version directly from the author of your extension.

EDIT: If you already have the installation ZIP package, just uninstall the current MyBlog extension using the Manage Extensions page in JoomSEF and install the new one instead.

Best regards,
ARTIO Support Team