Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me

VM Invoice Orders and values not editiable
(1 viewing) (1) Guest
Support forum for customers who have purchased this product. Archive only, no new post can be added.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.

TOPIC: VM Invoice Orders and values not editiable

Re: VM Invoice Orders and values not editiable 11 years, 6 months ago #39781

well..that's very boring. the problem is with MAC.
so how can i solve this? with pc i can see icons.
The topic has been locked.

Re: VM Invoice Orders and values not editiable 11 years, 6 months ago #39783

  • maju
  • OFFLINE
  • Posts: 1107
I tried it on Macbook on my localhost and your site (with Safari 6.0.3) and there is no problem. you can try to delete browser cache.
ARTIO Support Team
The topic has been locked.

Re: VM Invoice Orders and values not editiable 11 years, 6 months ago #39784

thank you. solved.
The topic has been locked.

Re: VM Invoice Orders and values not editiable 11 years, 6 months ago #39785

Hello support - Thank you for the update on this.

Yes I do have these Icons you mention - HOWEVER if there are more than one order lines you cannot make amendments for lines 2 onwards you can enter new cost figures from the icon menu but when you click re-calc the order does not update to the new figures and does not save.

This is also true if you add a new order line or amend the shipping fee. You can enter the figures but they do not update and do not save to the order.
The topic has been locked.

Re: VM Invoice Orders and values not editiable 11 years, 6 months ago #39816

  • maju
  • OFFLINE
  • Posts: 1107
Hello,

if you do not apply changes for product prices with button Recompute Prices For Item » then changes will be not visible.
Recalculate should work only for final prices.
ARTIO Support Team
The topic has been locked.

Re: VM Invoice Orders and values not editiable 11 years, 6 months ago #39820

Hi Maju

Thats the point - if you have only a 1 line order the product price can be amended and is updated by the Recompute Prices for Item button.
However this does not work for orders with more than 1 line - . Here for line two onwards the recompute button does not update/save the order line.

Also it does not work if you amend the delivery charges - recompute just returns you back to the order without updating the changes to the price.

Please can you take another look and advise when this bug can be removed.
The topic has been locked.
User Login Empty