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Problems with tax-display
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TOPIC: Problems with tax-display

Problems with tax-display 12 years, 1 month ago #34136

  • tuis
  • OFFLINE
  • Posts: 2
Hello,

we have some probleme with the tax display. I've added a picture from a invoice.
k-Rechnung.png


As you see the sum and the tax is calculated correct but the tax is'nt displayed correct. The fact that 3 items from no 1 are ordered are unaccounted.

Do you have any proposal für solution?

Kind Regards
Last Edit: 12 years, 1 month ago by tuis.
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Re: Problems with tax-display 12 years, 1 month ago #34160

  • maju
  • OFFLINE
  • Posts: 1107
Hello,

if you try to edit order and recalculate totals, it should repair it.
ARTIO Support Team
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Re: Problems with tax-display 12 years, 1 month ago #34164

  • tuis
  • OFFLINE
  • Posts: 2
Thanks, but recalculation didn't help.

Recalculation.jpg


The extension changed the gross price and kept the tax value.
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Re: Problems with tax-display 12 years, 1 month ago #34186

  • maju
  • OFFLINE
  • Posts: 1107
There is problem only with 1 number. Maybe system 'thinks' that you modified Tax. If you modify Tax on order edit page from 1.86 to 5.58, I think it should works. You can do it by two ways:

1. modify it manually
2. set different tax rate, save order and go back a modify it back to 19% + recalculate.

I hope it will help you.
ARTIO Support Team
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