Hello. And did you turn on also Debug System? Also have you tried to turn Error reporting to Maximum? It is white blank page or it is Joomla error page? What is your version of Joomla? Do you have access to server php error logs? If not, you can send us some admin credentials to info@artio.czDiese E-Mail-Adresse ist gegen Spambots geschützt! Du musst JavaScript aktivieren, damit Du sie sehen kannst. , so we can check on place.

Hello,

may we have some news?
At the moment we are making our invoice manually.

Thanks

Again...it's possible to know something?

You have a quite long support considering the importance of your component for a e-commerce site.

Do you think you're able to solve the problem?

Thanks

Hello,

maybe you overlooked our questions:
And did you turn on also Debug System? Also have you tried to turn Error reporting to Maximum? It is white blank page or it is Joomla error page? What is your version of Joomla? Do you have access to server php error logs? If not, you can send us some admin credentials to info@artio.czDiese E-Mail-Adresse ist gegen Spambots geschützt! Du musst JavaScript aktivieren, damit Du sie sehen kannst. , so we can check on place.

I have sent all information and credentials to your address info@artio.czDiese E-Mail-Adresse ist gegen Spambots geschützt! Du musst JavaScript aktivieren, damit Du sie sehen kannst. as you requested the same day (5th of March).

- I turned on the Debug mode
- I have enable the Error reporting to Maximum
- It's not a white page but:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@... and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

- Joomla version 2.5
- I have access to php error log and nothing is reported (I can send it to you)
- I send you again the credentials by mail right now.

Thanks

Hello,

I am very sorry, but we still haven´t got any your e-mail (I have looked for your registered e-mail address). Please, can you try it once more and also send copy to: info@artio.netDiese E-Mail-Adresse ist gegen Spambots geschützt! Du musst JavaScript aktivieren, damit Du sie sehen kannst.
Also, please, add link to this topic.