Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me
Forgot your password? Forgot your username? Create an account
ARTIO Forums
Archive
VM Invoice
Customer Support

Pdf misses billing details *VERY IMPORTANT*
(1 viewing) (1) Guest
Support forum for customers who have purchased this product. Archive only, no new post can be added.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.
  • Page:
  • 1
  • 2

TOPIC: Pdf misses billing details *VERY IMPORTANT*

Re: Pdf misses billing details *VERY IMPORTANT* 12 years, 5 months ago #30431

FritzB001 wrote:
I found out, that there is a relation to the safe path.

I just tried to leave that path empty and tested again. Now pfd are created.
Instead of that I get a warning message from the system that the safe part is empty but important... bla bla bla.

However. I can live with that for the moment. Maybe this is a help for someone.

If anybody can solve this problem (not by tricking like me) I would be really happy about an answer.

Regards

Fritz


Unfortunately I was wrong. It is not working. Everytime an order comes in I am unable to get correct pdf.
Generating them with VM-Invoice works, BUT only for manually created orders. Orders coming from the shop cannot be displayed correctly.

I am in urgent need of help (although this doesn´t obviously seem to be an VM invoice problem... but maybe someone has an idea)
The topic has been locked.

Re: Pdf misses billing details *VERY IMPORTANT* 12 years, 5 months ago #30434

  • pama
  • OFFLINE
  • Posts: 489
Ok. Can you switch on "Debug mode" (In General Config), try open problem invoice and post here generated HTML code?
Maybe there is an character that breaks PDF. Or you can send me admin access to your site to Diese E-Mail-Adresse ist gegen Spambots geschützt! Du musst JavaScript aktivieren, damit Du sie sehen kannst. and I can check the problem on place.

By the way: Note that VM Invoices are completly different than invoices generated directly in VirtueMart.
ARTIO Support Team
Last Edit: 12 years, 5 months ago by pama.
The topic has been locked.

Re: Pdf misses billing details *VERY IMPORTANT* 12 years, 5 months ago #30435

Thanks so much.
E-Mail with Userdata is on its way.
The topic has been locked.
  • Page:
  • 1
  • 2
ARTIO Forums
Archive
VM Invoice
Customer Support
User Login Empty
Create an account Forgot your password?
Copyright © 2024 ARTIO