Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me

Error when updating order
(1 viewing) (1) Guest
Support forum for customers who have purchased this product. Archive only, no new post can be added.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.
  • Page:
  • 1

TOPIC: Error when updating order

Error when updating order 12 years, 5 months ago #30809

Hi,

I get the following error when i update the status of an order and check the 'notify customer' box;

Fatal error: Cannot access empty property in /www.******.**/libraries/joomla/registry/registry.php on line 336

Best regards,
The topic has been locked.

Re: Error when updating order 12 years, 5 months ago #30901

Got the same error on 3 different installs
- made a clean version to test.

Joom 2.5.4 + VM 2.0.6 + PHP 5.3.1 + VMInvoice 2.11

- found out the only way I can use VMInvoice for now:

Click "edit order"
I have to click "Save" - then check "notify customer" - then "save and close"

- if I check "notify customer" and click "save & close" - get the huge error box like netfort:
....libraries/joomla/registry/registry.php on line 336

The same workaround applies when I create a new order
- hope it gets solved, only issue I have !
The topic has been locked.

Re: Error when updating order 12 years, 4 months ago #31181

  • pama
  • OFFLINE
  • Posts: 489
Hello. Thanks, we fixed this error in today's release.
ARTIO Support Team
The topic has been locked.

Re: Error when updating order 12 years, 4 months ago #31184

Thanks - it fixes the error box - but:

After create new order - get theese 2 error msg:
createInvoiceNumber $orderDetails has no virtuemart_order_id
You must provide at least one recipient email address.


Have chosen "User order numbering (VM 2)" in config....

Anywho - it does generate the correct order with items - with ordernumber/id - also appears in VM

Sends mail to correct mail - but get a blank order email confirm with 0 items !
Attachments:
The topic has been locked.

Re: Error when updating order 12 years, 4 months ago #31217

  • pama
  • OFFLINE
  • Posts: 489
Hello, thanks, that was bug in VM Invoice when creating new order. Solution before update would be first save order and after it check "customer notify" and save again.
ARTIO Support Team
The topic has been locked.
  • Page:
  • 1
User Login Empty