Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me
Forgot your password? Forgot your username? Create an account
ARTIO Forums
Archive
VM Invoice
Customer Support

Download PDF invoice not working
(1 viewing) (1) Guest
Support forum for customers who have purchased this product. Archive only, no new post can be added.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.

TOPIC: Download PDF invoice not working

Re: Download PDF invoice not working 11 years, 10 months ago #36420

  • maju
  • OFFLINE
  • Posts: 1107
Hello,

So it is not a problem of the component, but problem of browser settings. Google Chrome has probably PDF plugin included, but you need to install it in Firefox. Without it, Firefox can't display pdf files.
It should still work for clients, which receive pdf via email.

And what did you uninstall?
ARTIO Support Team
The topic has been locked.

Re: Download PDF invoice not working 11 years, 10 months ago #36423

Yes, it was a browser problem.

I've unistalled Adobe plugin and installed PDF Viewer plugin (PDF.js).
Then in Settings>Applications, I've selected the correct application for PDF documents and now it works!

Thanks for your tips!
The topic has been locked.

Re: Download PDF invoice not working 11 years, 3 months ago #40804

Adobe has a free version:
get.adobe.com/nl/reader/
The topic has been locked.
ARTIO Forums
Archive
VM Invoice
Customer Support
User Login Empty
Create an account Forgot your password?
Copyright © 2024 ARTIO