Artio No Longer offering paid support?

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TOPIC: Artio No Longer offering paid support?

eMOTIVe OFFLINE Posts: 11	I have sent emails I can't access the private customer forums even though I have purchased several add ons and been a customer for longer than a year. Is is safe to say you guys are no longer supporting your paid products? Even pre-sale topics aren't going answered.
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mitk	Hello, I am sorry for so late answer, but this is not correct category for an existing customers. Also I can not find any your e-mail under your registered name or e-mail address in our system. Please, can you post your question to the correct category? Or send e-mail again to Diese E-Mail-Adresse ist gegen Spambots geschützt! Du musst JavaScript aktivieren, damit Du sie sehen kannst. ?
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