Redownloaded to fix 3.2.9 error. Lost license

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TOPIC: Redownloaded to fix 3.2.9 error. Lost license

Redownloaded to fix 3.2.9 error. Lost license 15 years, 10 months ago #5976

jjw@rogers.com
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Posts: 12

Hello,

I am a registered, licensed subscriber of your excellent component. I had to re-install 3.2.9 as per your instructions due to a problem with the upgrade package to 3.2.9. I logged in to Artio site and downloaded 3.2.9. Only now, I get the Artio links. I have downgraded to my purchased version of 3.2, but now I cannot upgrade directly from the site as I think I am too many versions behind (3.2.0)

Please assist.
ARTIO s.r.o. Purchase Order - 3587

Last Edit: 15 years, 10 months ago by jjw@rogers.com.

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Re:Redownloaded to fix 3.2.9 error. Lost license 15 years, 10 months ago #5977

jaku	Hello, how did you redownload the component? Did you use the download ID from email or did you do it via our e-shop? If you downloaded the version from Downloads section at our site, you got the wrong (free) version. You will need to use one of the ways mentioned above.
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Re:Redownloaded to fix 3.2.9 error. Lost license 15 years, 10 months ago #5978

jjw@rogers.com OFFLINE Posts: 12	Hello, I downloaded via the emailed download link which re-downloaded 3.2.0 Jordan
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Re:Redownloaded to fix 3.2.9 error. Lost license 15 years, 10 months ago #5979

jjw@rogers.com OFFLINE Posts: 12	Apologies! I re-followed your intstructions and all is well. Thank-you.
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TOPIC: Redownloaded to fix 3.2.9 error. Lost license