Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me

Please change my stored site URL
(1 viewing) (1) Guest
Support forum for customers who have purchased JoomSEF 3 (Joomla 1.5 compatible). Archive only, no new post can be added.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.

TOPIC: Please change my stored site URL

Re:Please change my stored site URL 15 years, 1 month ago #9294

  • jaku
Hello,

please, belive me we try to do our best to help and support our customers. However, there is sometimes too many requests and our capacities are limited. I think that our response time - compared to prices - is not really something you can complain about.

I do not want to start some flame-wars here, so just a short reply.
1) we do not say it is not allowed; neither we say, it is allowed; we will gladly do it for you if we see you have moved your website; but I am a bit dissapointed when someone complains about service that is provided to him from goodwill

2) ok, the first wrong change was our fault; anyway, we have fixed that immediatelly

3) there has been no such change between 3.4.x and 3.5.x that could be related to problem you described in your original post, sorry; I think the reason it started to work now is somewhere else then just JoomSEF update

4) ad links at your site -- have you entered your Download ID in configuration correctly? (check it and then go to upgrade page and "Upgrade to paid version from ARTIO Server"; please, refer to www.artio.net/faqs/artio-joomsef/licensi...oosing-existing-urls for details
Last Edit: 15 years, 1 month ago by .
The topic has been locked.

Re:Please change my stored site URL 15 years, 1 month ago #9296

I have entered the download ID, switched to the upgrade page and pressed the upgrade buttons for JoomSEF and VirtueMart extension.
The topic has been locked.

Re:Please change my stored site URL 15 years, 1 month ago #9298

  • jaku
And has there been any problem during the upgrade? Is it okay now?
The topic has been locked.

Re:Please change my stored site URL 15 years, 1 month ago #9299

There was no problem during upgrade.

The problem is that there are still the backlinks.

for example: www.stilpunkt-living.de/wohnen
The topic has been locked.

Re:Please change my stored site URL 15 years, 1 month ago #9301

  • jaku
That is quite strange.
What was the message you got after upgrade?

If it has not helped, then please use the offline method mentioned in the FAQ.
The topic has been locked.

Re:Please change my stored site URL 15 years, 1 month ago #9302

Let me asked the following question to be sure not to make a mistake:

When I have payed for version 3.4.2 do I need to buy version 3.5.1 again?
The topic has been locked.
User Login Empty