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Support forum for customers who have purchased JoomSEF 3 (Joomla 1.5 compatible). Archive only, no new post can be added.

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TOPIC: Hello!

Hello! 13 years, 5 months ago #22553

recently i had purchase joomsef 4 for site url www.new.akron-media.ru
i had recive mail with download link, install component and insert into field "JoomSEF Download ID:" download id frome email. after this purge sef urls, and clear cache, but on every page a see line "Joomla SEF URLs by Artio", on upgrade page i see lines
"Registration Info
Registered to: "my name"
Free upgrades available until: DATE_FORMAT_LC3
" and when trying to update component by "Online Migrate to Paid Version" button recived answer "Provided Download ID is not valid for the requested file: com_joomsef3.zip. Please, make sure you are using valid Download ID for this product. (com_joomsef4.zip)"

joomla v 1.6.3
i had wrote twice on Diese E-Mail-Adresse ist gegen Spambots geschützt! Du musst JavaScript aktivieren, damit Du sie sehen kannst. , but didnt recive any answer (|
can you help me with this problem?
Last Edit: 13 years, 5 months ago by nazmutdinovii.
The topic has been locked.

Re: Hello! 13 years, 5 months ago #22557

  • jaku
Hello,

what version of JoomSEF you have currently installed? If it is earlier than 4.0.2, then I recommend to uninstall the current version and reinstall from scratch.
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