Hello guys,

I have an interesting issue. JoomSEF seems to work fine. However, Three days after installing SEF, it just simply stopped updating. if I go to "View/Edit SEF Urls" and I open any SEF Url and modify any of the Meta Tags such as Title or Meta Description, it just simply does not reflect the change on the browser.

A couple of days ago we were able to add, modify and create SEF URL Meta Tags without issues. Today, the SEF URL are that were created are working fine, but the MetaTags keep the setting from yesterday even if change.

as a test, I deleted an SEF URL and recreated again and they do work. New MetaTags DO NOT WORK

Thank you in advance for your prompt response.

Regards,

Hugo

Hello,

this is quite new problem, so jsut guessing... could this be due to caching on some level? (JoomSEF/Joomla/other component).
Is there some other newly installed component?
Do you have generating of new URL in JoomSEF config turned on?

Caching: I don't think so, I have opened the page with the new modification on different computers and different browsers and the changes made on ARTIO do not show.

Other Components: JoomSEF is the only third party component I have on my Joomla site

Do you have generating of new URL in JoomSEF config turned on? : YES I DO.

Now, Look what I just found out. The changes that I made to the site a week ago, are now showing up days later. So it might be a caching issue of some sort. The question is; do some caching happens at the server level? because I have cleared all cache on all my browser and if I make a change to a SEF url, the changes do not show. but I know SEF is working but not updating.

What to do. Any guidance will be greatly appreciated. I truly like your product, but we need to be able to modify Page Titles and Keywords on the fly.

Thanks in advance for your prompt response.

Hugo

Hello,

1. caching - this may occur on many level - JoomSEF, Joomla, you webserver, some kind of proxy, client.... at all these levels there may be caching enabled; to make sure things are working correctly, you should test with all caching disabled

2. we had simmilar issue with JoomSEF not generation META data and that was caused because during JoomSEF installation, the directory permissions on server were not configured correctly, and the JoomSEF Metabot (which is a system plugin) was not installed due to this; therefore, please, make sure your permissions are correct and JoomSEF Metabot is installed correctly; if not, fix the permissions and reinstall JoomSEF

Did you find a resolution to this problem? We are having the same issue with Meta data appearing to be cached and have checked with our hosting support and they say all the permissions are correct.

Hi,

also check that the metadata are not overriden by something else. (other system plugin)
Also try cleaning JoomSEF cache - often people check the metatags before doing so, which may lead to feeling they have not been updated.