Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me

3.60 and 3.61 not working
(1 viewing) (1) Guest
Support forum for customers who have purchased JoomSEF 3 (Joomla 1.5 compatible). Archive only, no new post can be added.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.
  • Page:
  • 1

TOPIC: 3.60 and 3.61 not working

3.60 and 3.61 not working 14 years, 7 months ago #11328

We found our site totally broken with 3.60 and now with 3.61 it is even worse. Nothing works and we are guessing it has to do with the sitemap now included. It cannot be turned off from what we can tell. We looked for a way to disable just the sitemap but had no luck. We have tested this new version extensively and in the end the only way to get the site back was to turn off JoomSEF and purge all urls.

We also noticed that the new versions have slowed the site down to a crawl and we started getting JoomSEF errors, 404 errors and then 500 errors.

Once we turned off JoomSEF 3.61 and using the standard Joomla SEF the site works flawlessly with no issues and even works perfect with sectionex, which is one extension we could never get working with JoomSEF.
The topic has been locked.

Re:3.60 and 3.61 not working 14 years, 7 months ago #11350

  • dajo
  • OFFLINE
  • Posts: 5069
Hello,

The sitemap doesn't interfere with the URL creation process in any way, it just creates the /sitemap.xml file containing the selected URLs.

If you could post the error reportings you have encountered, maybe we could be able to help. 404 errors are usually caused by some problem with .htaccess file and 500 errors are almost always caused by a problem with .htaccess.

Best regards,
ARTIO Support Team
ARTIO Support Team
The topic has been locked.

Re:3.60 and 3.61 not working 14 years, 7 months ago #11353

Hi,

Thanks for getting back. We were not able to record the errors, per se, but we can describe what takes place on our site. When we turn JoomSEF on the it starts to slow down the whole website quickly. Wait times become minutes as you start to navigate the site and finally is almost impossible to get on. In some instances a JoomSEF error occurs that mentions it could not create url and we also noticed that one url became the base and all other urls were now being appended to this base url which points to an article that is no longer published. We purged and cleared and re-indexed and it had no effect that site became impossible to get on let alone navigate. As soon as we turned off JoomSEF and went back to Joomla's Sef, that site was back and much quicker than ever before.

As for the .htaccess file I can send you a copy but it is the same one we used with all versions of JoomSEF prior to 3.60.

I hope that helps. Thank you for your support.
The topic has been locked.
  • Page:
  • 1
User Login Empty