Hi there, it's been a week and no feedback at all, any progress? Where I should send you the files?

Sorry, but I'm loosing my patience and must tell all Joomla's Users or Developers, and you will find it in many places after this about a very great support from Artio Team. As you've seen in my initial post, they proved if they have unbelievable gorgeous support with no feedback to a paid extension, really want to know about free extension support. I'm very grateful because not buying support option from them as well.

Very simple request Jan, refund our money or you will find a news about this everywhere (for sure).
Again, I don't care about the amount of money I've pay you but I didn't like being cheated like this, selling things that's not work and then silent forever. It's the same like you do deception.

Very unhappy customer.

Hello,

I am sorry about this, but I am not sure, what you expect?

I have tested this and made sure the extension is working fine with the latest official released version. I have written quite a long post about this.
So, from my point of view, there is nothing else I am able to do within a standard non-paid support.