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"You are not authorized" error after install
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TOPIC: "You are not authorized" error after install

"You are not authorized" error after install 16 years, 4 months ago #4474

I installed ARTIO JoomSEF v2.2.7 on Joomla 1.0.11.

Everything seemed to go well. The site was up and running and I could see that the URLs were re-written to friendly formats.

I started getting a few users who were trying to access public pages (i.e. no registration or login required) and they are getting the message:

"You are not authorized to view this page. You need to log in." or something along those lines.

Any thoughts on what might be causing this?

Thanks

Re:"You are not authorized" error after install 16 years, 4 months ago #4480

  • dajo
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  • Posts: 5069
Hello,

My guess is that the Itemid variable is causing this. What is your configuration for "Exclude source info", "Reappend source info" and "Ignore multiple sources" options in JoomSEF?

Best regards,
ARTIO Support Team
ARTIO Support Team

Re:"You are not authorized" error after install 16 years, 4 months ago #4482

here are my current settings. Should I change any of these?

Exclude source info (itemid): No
Reappend source (itemid): No
Ignore multiple sources (itemid): Yes

Re:"You are not authorized" error after install 16 years, 4 months ago #4489

  • dajo
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  • Posts: 5069
Hello,

Hm, your configuration should work. Try changing the Ignore multiple sources to No. Also, you should probably upgrade your Joomla to the latest 1.0.15 version.

Best regards,
ARTIO Support Team
ARTIO Support Team

Re:"You are not authorized" error after install 16 years, 3 months ago #4608

I have tried turning off both and still get the error.

My site is www.fortheloveofport.com

If you click on one of the "Roy's Recent Tasting Notes" you can see what's happening.

Also, when you click on a link in the basic archives, you get the same issue.

Any additional thoughts?

Here are my current advanced config settings:
Exclude source info (Itemid) No
Reappend source (Itemid) No
Ignore multiple sources (Itemids) No
Append non-SEF variables to URL Yes
Be tolerant to trailing slash? Yes
Redirect nonSEF URLs to SEF? No
Use Moved Permanently redirection table? Yes
Ask before saving URL to Moved Permanently table? Yes
Do not remove SID from SEF URL? No

Re:"You are not authorized" error after install 16 years, 3 months ago #4618

  • dajo
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  • Posts: 5069
Hello,

I can see the problem. It appears only with links like:
www.fortheloveofport.com/index.php?optio...id=238&task=view
www.fortheloveofport.com/index.php?optio...id=238&task=view

It is caused by a missing Itemid variable. My guess is that it is caused by a module used on frontpage or the way links were added to the Basic Article Archive. Try using the JCE Editor to add the links to an article.

Best regards,
ARTIO Support Team
ARTIO Support Team
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