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Help! Can't access any pages except the main page
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TOPIC: Help! Can't access any pages except the main page

Help! Can't access any pages except the main page 17 years, 8 months ago #1795

I installed the Artio SEF extension just a couple of days ago and configured it just today as instructed (I thought), but found that there is error accessing any page except the home page. I don't know how the problem could be rectified. I'm a newbie and feel really hopeless. I even tried creating a new page and it didn't help. I can't even edit the menu! I don't know what I did wrong. Could someone help? the website url is www.betterspokenenglish.com

Re:Help! Can't access any pages except the main pa 17 years, 8 months ago #1813

  • jirka
Hello,

from what you write I think it is a .htaccess configuration problem.

Please check http://www.artio.cz/en/product-faq/joomsef-faqs#faq1.

Best regards,
ARTIO Support Team

Re:Help! Can't access any pages except the main page 17 years, 8 months ago #1841

Thanks Jiri for your prompt response and good deduction. I have fixed the .htaccess file and most things seem to be working now, such as the pages with content. I'm still unable to access the contents of the menu in order to edit it and a photo display software is not working. I would really appreciate it if anyone can help. The site address is: www.betterspokenenglish.com

Re:Help! Can't access any pages except the main pa 17 years, 8 months ago #1846

  • jirka
Hello Celosia,

I have briefly checked your site and the "Photography" section seems to work well for me. As regards the menu issue, I am not sure I understood you right. Could you please explain this in more detail?

Best regards,
ARTIO Support Team

Re:Help! Can't access any pages except the main pa 17 years, 8 months ago #1864

  • escv
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  • Posts: 2
I am having this same problem on a website that was working perfecty fine until this morning. Now only the home page loads and all sub pages do not. They just hang and time out. The MySQL database is running hot but should not be effecting the site since other websites on the same server (also running Joomla) are noot having the same problewm. It seems to be isolated to the one websiete

I need help fast and ASAP for fixing this. I can not post the site or any sensitive information here, but can be reached directly ausing Diese E-Mail-Adresse ist gegen Spambots geschützt! Du musst JavaScript aktivieren, damit Du sie sehen kannst.

Please contact me if you know what might be wrwrong. I can fin pay for the time too.

Re:Help! Can't access any pages except the main pa 17 years, 8 months ago #1868

Thanks again Jiri. As you say, my photography page is working okay now. I had to set the Expose extension to 'skip' in the configuration. But editing the menu in the admin area with the menu manager is not possible because when I click edit, it doesn't display any of the menu items. In fact, there's nothing except the menu name. I would also like to have the urls without the itemids appended to them at the end. I'm afraid of changing the configuration section too much just in case I'll muck up the site again. What needs to be done to have the urls without the itemids? Apart from these issues, everything else seems to work fine now just the same as before. I really appreciate the help.
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