Give some money for a good product I think it's okay. But I need something more:
- information like roadmap
- transparency like a bug tracker
and trust to my partners.
I don't buy support for bugs in products, which I've buy, I don't buy support to have à feedback for beta test bugs which I've reported.
And I'don't like to buy products which don't work.
I'think also that Artio make some progress like beta testing, and that the transformation in one customer friendly company it's a long way, but the customer information it is THE FIRST step for any Internet Company, and more every company.
If somebody hear me, wenn jemand zuhört, si je suis écoute .

.....
Michael

Post edited by: mulrich, at: 2007/02/12 01:07<br><br>Post edited by: mulrich, at: 2007/02/12 01:09