I have been having some trouble getting 301 redirects to work, I installed JoomSEF after a previous installation of SH404SEF. After getting the problem I followed the instructions about checking there is no jos_redirection table, I uninstalled JoomSEF, checked there was no table with redirection in the title using PHPMyAdmin, and then I re-installed JoomSEF. 301 redirects are still not working, and a quick check has shown that there is still no jos_redirection table in my database - has it failed to be created perhaps when I reinstalled, and is there anything I can do to fix it?

I am trying to redirect:

www.dogs-day.com/index.php/General/house-training-your-dog.html

to

www.dogs-day.com/general-help-advice/house-training-your-dog

in the url alias tab I have:

dogs-day.com/index.php/General/house-training-your-dog.html
index.php/General/house-training-your-dog.html

Many thanks!

Hello,

JoomSEF does not use jos_redirection table anymore, so it's OK that it's not created.
Try setting the alias like this:
General/house-training-your-dog.html
or:
/General/house-training-your-dog.html

The /index.php/ part gets removed automatically by web server.

Best regards,
ARTIO Support Team

Hi David,

Thanks for your reply, I have changed it to:

General/house-training-your-dog.html

in the aliases tab (it removes the first / if you try to save it there) but still no joy - it's not redirecting. Is there anything else I could try to get it to work?

Cheers
Bonnie

Hi,

What version of JoomSEF do you use?
Try enabling the "Fix index.php links" option in JoomSEF's Configuration on the Advanced tab.
Also try setting the alias list for the "general-help-advice/house-training-your-dog" SEF URL like this:
index.php/General/house-training-your-dog.html
General/house-training-your-dog.html

Best regards,
ARTIO Support Team

Hi,

Thanks for your quick reply, I'm using version 3.7.2 - the free version. I have changed the alias as you suggested and also checked that the fix index php option is enabled. Perhaps I should try un-installing and re-installing again?

Thanks again

I don't think reinstall would help with this, it seems it has something to do with the server configuration. Could you please post the information about your server reported in Joomla's Help -> System Info on the System Info tab? The PHP Version, Web Server, Web Server to PHP interface and Joomla! Version will be sufficient.
Thank you.

Best regards,
ARTIO Support Team