Hi, I have just created a new website (actually duplicated content from my old site - africaa-z.co.za, which was Joomla 1.5) on africaa-z.com using Joomla 2.5.

The reason I manually copied to content to a different server is that I have had some issues on my old server so had to use a new domain name.

I installed free version of JoomSEF 4 on the new domain while still keeping the old (africaa-z.co.za) site running with the paid version of JoomSEF 3.

Now my primary domain is africaaz.com and I want to upgrade to paid version which I did yesterday (Order No. 37079) but only then realised there was a problem cause the domain name is different. When I go to purchase the product license to a different site (URL), it doesn't ask for the new domain name but rather the 'new testing url' - can I put africaaz.com there or is there another way to do it? The .co.za domain is a duplicate of the .com site and they are now on the same server.

Many thanks.

Hello,

if you need to change your registered URL, please, use our tool:
www.artio.net/e-shop/support-services/pr...-registration-change

As I said "When I go to purchase the product license to a different site (URL), it doesn't ask for the new domain name but rather the 'new testing url' - can I put africaaz.com there or is there another way to do it?"

Hi,

Yes, you can put your domain in the Testing URL field.
Nevertheless, there should be three fields available on the Product Registration Change service page: Download ID, New Site URL and New Testing URL, so you should be able to change both of them at once (see attached screenshot).

Hi, I have purchased Product Registration Change now (Order Number: 37105) but still not working.

Please advise.

Hello,

please, can more describe what doesn´t work? Did you get any error?

Thank you.