Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me

Remove Backlink
(1 viewing) (1) Guest
Support forum for customers who have purchased JoomSEF 3 (Joomla 1.5 compatible). Archive only, no new post can be added.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.
  • Page:
  • 1
  • 2

TOPIC: Remove Backlink

Remove Backlink 12 years, 3 months ago #32637

Hi.

I've bought JomSef and VM extension, but the backlink is active.

How do i remove it ?

Thanks.
The topic has been locked.

Re: Remove Backlink 12 years, 3 months ago #32647

Tried this:
www.artio.net/faqs/artio-joomsef/trouble...-i-have-paid-version

But it says:

Cannot upgrade.
Either your JoomSEF version is up to date or its upgrade is no longer supported


Also tried "Reinstall from ARTIO Server" but links stills there...

I've then uninstalled complete component, then re-install, no way, links stills there !!!

Please answer ASAP !!
Last Edit: 12 years, 3 months ago by lhooq.
The topic has been locked.

Re: Remove Backlink 12 years, 3 months ago #32672

  • dajo
  • OFFLINE
  • Posts: 5069
Hi,
Can you access the Edit .htaccess or Sitemap pages in JoomSEF's administration?
ARTIO Support Team
The topic has been locked.

Re: Remove Backlink 12 years, 3 months ago #32673

Yes, i've disabled and re-enabled RewriteBase with success. (verified on .htaccess with TXT editor).
The topic has been locked.

Re: Remove Backlink 12 years, 3 months ago #32783

So, is there one place where we can get REAL support for products we bought ?!?!?

Email, phone...?!?
The topic has been locked.

Re: Remove Backlink 12 years, 3 months ago #32791

  • dajo
  • OFFLINE
  • Posts: 5069
That means that you have the paid package installed correctly. Could you send me access credentials to your website's administration area and FTP to Diese E-Mail-Adresse ist gegen Spambots geschützt! Du musst JavaScript aktivieren, damit Du sie sehen kannst. , so I can check what exactly causes the problem? Thank you.

There are all contacts on the bottom of our website. For more information about our support services, please see: www.artio.net/general-information/technical-support
ARTIO Support Team
The topic has been locked.
  • Page:
  • 1
  • 2
User Login Empty