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JomSocial log out causes blank screen or 500 error
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TOPIC: JomSocial log out causes blank screen or 500 error

JomSocial log out causes blank screen or 500 error 12 years ago #34022

  • wicko
  • OFFLINE
  • Posts: 65
I have installed Artio SEF with JomSocial extension. But when I sign in to JomSocial account and then log out I get a blank screen in FireFox and Chrome reports a 500 server error.

Any ideas how to fix this?
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Re: JomSocial log out causes blank screen or 500 error 12 years ago #34110

  • dajo
  • OFFLINE
  • Posts: 5069
Hi,
What is the URL in your web browser's address bar when 500 error is displayed?
Are there any detailed information stored in your server's errors log file?
ARTIO Support Team
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Re: JomSocial log out causes blank screen or 500 error 12 years ago #34113

  • wicko
  • OFFLINE
  • Posts: 65
Hi Dajo

Thank you for coming back on this.

My site is www.inspire.wickodesign.com The issue happens when I login to the JomSocial community module and then try to log out again.

I get a blank screen when using FireFox and see a 500 error when running Chome.

The server error I am getting is as follows:
[Mon Nov 05 12:11:20 2012] [warn] mod_fcgid: stderr: PHP Notice: Undefined variable:
gantry in /var/www/vhosts/inspiredtolead.net/httpdocs/templates/rt_graffito/error.php on
line 19
[Mon Nov 05 12:11:20 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Call to a
member function init() on a non-object in
/var/www/vhosts/inspiredtolead.net/httpdocs/templates/rt_graffito/error.php on line 19


You can see for yourself by creating an account logging in and then trying to logout.

If you need any more info please let me know.

Kind regards

Wicko
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Re: JomSocial log out causes blank screen or 500 error 12 years ago #34126

  • dajo
  • OFFLINE
  • Posts: 5069
Hi,

From the error message it seems that there's some problem in your template, namely in the /templates/rt_graffito/error.php file.

Does the problem occur with JoomSEF disabled?
ARTIO Support Team
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