Hi there

I have installed the paid for version on the domain name casazone.org

However, when I try to edit a bookable item, there appears to be an issue with the layout and I cant do anything with it.

I have attached a screenshot as example.



Any ideas what I need to change to correct this ?

Regards

Paul

Hello,

please check our FAQs here www.artio.net/faqs/booking/1054-an-error-has-occurred
It could be solved your problem.

Thanks for the update.

Unfortunatley that is not the case and it was not the error generated.

To confirm, in the database, I only have one row with the parent_id = 0.

Any other thoughts ?

Paul

Just noticed in IE that the following errors are being displayed...

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; CMDTDF; .NET CLR 1.1.4322; InfoPath.3; .NET4.0C; .NET4.0E; BOIE8;ENUSMSCOM)
Timestamp: Wed, 26 Feb 2014 20:06:47 UTC


Message: Object doesn't support this property or method
Line: 368
Char: 3
Code: 0
URI: casazone.org/administrator/index.php


Message: Object doesn't support this property or method
Line: 484
Char: 1
Code: 0
URI: casazone.org/administrator/index.php


Message: Object doesn't support this property or method
Line: 915
Char: 1
Code: 0
URI: casazone.org/administrator/index.php


Is this the issue ? If so, how do we fix ?

Paul

Hello,

it is hard to say where the problem can be.
Could you send us Joomla/ftp access to your site to check your problem?

Please sent it at our email Diese E-Mail-Adresse ist gegen Spambots geschützt! Du musst JavaScript aktivieren, damit Du sie sehen kannst. and also please add the link to this topic.
Thank you

I have just emailed you the details.

The site in question is www.casazone.org

Thanks in advance,

Paul