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Paypal Configuration!
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Universal booking and reservations component for Joomla!.

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TOPIC: Paypal Configuration!

Paypal Configuration! 12 years ago #34346

ARTIO customer care please!!!! I'm resending same message after the 1st one was not answered at all.

I have this problem, when I click paypal button to pay it gives this error message "....the merchant does not accept payments in US". I really need some help please.
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Re: Paypal Configuration! 12 years ago #34356

  • maju
  • OFFLINE
  • Posts: 1107
Hello,

what currency do you have set in paypal settings? If you want to receive US dollars, you have to set USD.
ARTIO Support Team
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Re: Paypal Configuration! 12 years ago #34360

I have set USD as my primary currency in paypal and that it should convert any payment to USD but even with that it still gives message of not accepting USD currency!!!
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Re: Paypal Configuration! 12 years ago #34363

  • maju
  • OFFLINE
  • Posts: 1107
Hello,

can you post here booking settings for paypal?
ARTIO Support Team
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Re: Paypal Configuration! 12 years ago #34365

Sorry maju, i do not understand clearly which booking settings for paypal you need.
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Re: Paypal Configuration! 12 years ago #34366

  • maju
  • OFFLINE
  • Posts: 1107
Ok, I think you have not set your paypal correctly in our booking system. Just go to:
Components -> ARTIO Booking

There are tabs and you need to open Payment Methods. Click there on paypal icon and after next page is loaded, click on icon called 'Edit' in upper right corner.

There are 4 important fields.
1. You have probably set published to 'Yes' before.
2. E-mail: here you have to set your paypal email.
3. Currency: As you are using USD for your paypal account, you have to set 'USD' here.
4. Testing have to be set to 'No'.

If you check your settings, is everything right here? Your email address and USD in currency field?
ARTIO Support Team
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