Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me

Fatal Error after upgrade to Joomla 3.3
(1 viewing) (1) Guest
Universal booking and reservations component for Joomla!.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.

TOPIC: Fatal Error after upgrade to Joomla 3.3

Re: Fatal Error after upgrade to Joomla 3.3 10 years, 6 months ago #44211

Did the manual update - there's is still a nasty error in the bookable item detail. Seems some database column is missing or wrongly named:

1054 Unknown column 'c.color' in 'field list' SQL=SELECT c.title, c.text, c.color, c.show, c.date_up, c.date_down, c.time_up, c.time_down FROM jos_booking_closingday AS c JOIN jos_booking_closingday_subject AS s ON s.closingday_id = c.id WHERE subject_id = 42

Item list and reservations look fine so far (not wasted too much time on testing though as the above error occurred)
The topic has been locked.

Re: Fatal Error after upgrade to Joomla 3.3 10 years, 6 months ago #44213

1054
Virhe: 1054

Unknown column 'info' in 'field list' SQL=SELECT info FROM gwfrc_booking_payment WHERE alias = ''

I can not make reservations :( My customers can neither :( What to do?

edit. + I can not edit my reservations at Joomla backend side.

An error has occurred.
1054 Unknown column 'provision' in 'field list' SQL=UPDATE `gwfrc_booking_reservation_items` SET `reservation_id`='354',`rtype`='2',`subject`='2',`subject_title`='Mökki 1 / vuorokausi',`from`='2014-06-27 14:00:00',`to`='2014-06-29 12:00:00',`capacity`='1',`occupancy`='{}',`price`='48',`deposit`='0',`fullPrice`='48',`fullPriceSupplements`='48',`provision`='',`fullDeposit`='0',`tax`='10',`message`='' WHERE `id`='362'
Last Edit: 10 years, 6 months ago by mamoller. Reason: Added backend error
The topic has been locked.

Re: Fatal Error after upgrade to Joomla 3.3 10 years, 6 months ago #44216

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
You had old version before update. Run CPanel -> Configuration -> Error Log -- Refresh Database.
ARTIO Support Team
The topic has been locked.

Re: Fatal Error after upgrade to Joomla 3.3 10 years, 6 months ago #44223

Hi!

My webhotel doesn't have CPanel. I asked my webhotel guy what to do. He told you must talk about restoring backup before Joomla update. I copy-pasted this to him: "Run CPanel -> Configuration -> Error Log -- Refresh Database."

He doesn't understand what you mean. At basic database there is not thing called "refresh"?

I cleared all cache at Joomla. Didn't help.
Do you have any idea what to do? I still get error when trying to make a reservation.
The topic has been locked.

Re: Fatal Error after upgrade to Joomla 3.3 10 years, 6 months ago #44227

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
No, I mean CPanel of Booking. It is labeled Control Panel.
cpanel.png
ARTIO Support Team
The topic has been locked.

Re: Fatal Error after upgrade to Joomla 3.3 10 years, 6 months ago #44229

Oh dear! I must be little dumb. I messed up "the" CPanel and Control Panel...
Thank you :) Now it's working.
The topic has been locked.
User Login Empty