Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me

Download ID not valid
(1 viewing) (1) Guest
Universal booking and reservations component for Joomla!.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.

TOPIC: Download ID not valid

Download ID not valid 10 years, 9 months ago #43450

Hi,

I purchased Book IT and I put my download ID on general parameters to put validation of the software. but My booK IT doesn't want to put validation for the purcahsed software.?

Who can tell me why.?

Rdgs

Fred
The topic has been locked.

Re: Download ID not valid 10 years, 9 months ago #43455

  • vebi
  • OFFLINE
  • Posts: 444
Hello,

could you receive any error message?
Please check if you entered right download ID.
ARTIO Support Team
The topic has been locked.

Re: Download ID not valid 10 years, 9 months ago #43461

Hi,

When I go to General config to enter the Dowload ID, and Save and exit, I have no error msg.

If I want to check for update, ii have the following message:
- " Download ID you entered is not registered for domain of this website."

FYI, my web site is
www.jehol-77.com
my IP on my serveur is
78.221.244.45/joomla/

Is there any relationship.?

Rgds

Fred
The topic has been locked.

Re: Download ID not valid 10 years, 9 months ago #43477

  • vebi
  • OFFLINE
  • Posts: 444
Hello,

Honestly I am not sure where the problem can be.
Are you sure that are you using component for right domain? Are using it at www.jehol-77.com?
ARTIO Support Team
The topic has been locked.

Re: Download ID not valid 10 years, 9 months ago #43479

Yes,

URL is www.jehol-77.com/
and my host serveur for jehol-77.com is 78.221.244.45/joomla/

So.?

Rgds

Fred
The topic has been locked.

Re: Download ID not valid 10 years, 9 months ago #43481

  • vebi
  • OFFLINE
  • Posts: 444
Are you testing at 78.221.244.45/joomla/ ?
ARTIO Support Team
Last Edit: 10 years, 9 months ago by vebi.
The topic has been locked.
User Login Empty