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Changing the message
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TOPIC: Changing the message

Changing the message 11 years ago #42161

Hello There,

When we place the reservation we get the message " You can book only one Item. Previous is deleted Item was added to current reservation."

Screenshot : awesomescreenshot.com/00223x151c


How can we prevent it

Regards:
Prasanna
Last Edit: 11 years ago by anandbagmane.
The topic has been locked.

Re: Changing the message 11 years ago #42177

  • vebi
  • OFFLINE
  • Posts: 444
Hello,

you have probably set that customer can add only one bookable item during reservation.
You have to set it in global configuration/general/enable to more reservation / YES.
ARTIO Support Team
The topic has been locked.

Re: Changing the message 11 years ago #42183

Thanks a lot..,

But when we click on More reservation link in reservation details page, the reserved items will not be shown.. Again you will have to book the previously booked items..


Regards:
Prasanna
The topic has been locked.

Re: Changing the message 11 years ago #42192

  • vebi
  • OFFLINE
  • Posts: 444
Hello,

to be honest, I am not sure if I understand you well. If you come back to make other reservation, your reserved items are not shown but remain saved in reservation.
ARTIO Support Team
The topic has been locked.

Re: Changing the message 11 years ago #42195

Ok. But it should not allow to book that item again right??.. It allows in this case here..
Customer will be confused.. It should not allow him to book unless the session expires or he logged out without reserving..


Regards:
Prasanna
The topic has been locked.

Re: Changing the message 10 years, 11 months ago #42334

  • vebi
  • OFFLINE
  • Posts: 444
Hi,

yes, you are right. Customer can not make the same reservation again.
ARTIO Support Team
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