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TOPIC: Prices are not saving

Prices are not saving 11 years, 5 months ago #40302

Thank you for creating such an effective component.

I have a rather strange issue. I was able to install without any issues. Created my object, which is a hotel apartment, amenities were set-up and assigned without any issues. For some strange reason, I am unable to save a price. The save button doesn't work, the save and close button doesn't do anything.

At first I thought this had something to do with the fields not been filled in, however, everything is filled in and yet it will not save, am I missing something here?
Last Edit: 11 years, 5 months ago by rbedenham. Reason: Trying to attach a document, but it does not work.

Re: Prices are not saving 11 years, 5 months ago #40345

I have also noticed that when trying to add a new price to an existing subject that it does not display the calendars to insert a date ranges for different pricing periods and in turn will not allow the item to be saved. very strange. Any ideas?

At least there is a workaround!

The only way I have found to get round this is to login to PHP Admin, my site is hosted in cPanel. Log into the database table: cq8tv_booking_price and copy and existing entry. When I return to the subject I was having trouble with, the price is visible with the date ranges. This does seem to be a bit extreme to simply add a new price to the system.

I have tried this in FF and IE and the issue keeps coming up.

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Is anyone else having a similar problem.

SOLVED: Re: Prices are not saving 11 years, 4 months ago #40531

This issue was down to a completely corrupted Joomla installation. Reinstalled Joomla and reinstalled the latest version of the component, prices are now working normally.

Always remember to backup your website files and database as you go along. :)
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