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Can't install free version
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Support forum for users using free edition of Book it!. These forums are for mutual help among users.

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TOPIC: Can't install free version

Re: Can't install free version 13 years, 1 month ago #24736

  • lubi
  • OFFLINE
  • Posts: 221
Are you able to unzip installation file manually on your local PC ?
ARTIO Support Team
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Re: Can't install free version 13 years, 1 month ago #24748

On my Mac yes no problem at all unzipping and I can see the files and to me nothing looks to be wrong, other than the fact it won't install :)
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Re: Can't install free version 13 years, 1 month ago #24750

  • Favazza
So, 2 with the same problem.
Can unpack, but can't install.
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Re: Can't install free version 13 years, 1 month ago #24752

  • jitr
  • OFFLINE
  • ARTIO Support
  • Posts: 1432
Try install todays release 1.2.12. There is used safe zip method. It's problem in your environment If won't work.
ARTIO Support Team
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Re: Can't install free version 13 years, 1 month ago #24757

  • Favazza
Unfortunately didn't help me.
Don't now if it's a permission thing, but I can install other components/plugins.
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Re: Can't install free version 13 years, 1 month ago #24758

PROBLEM SOLVED !

I emailed artio direct and they sent me a new zip file which worked just fine.

Great support from their team - THANKS

I think they have now placed this new zip on their website so perhaps download it again and give it a try

Cheers to all for your help

Phil
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