Menu Content

Podpora

> Diskusní fóra, FAQs & placená podpora
Welcome, Guest
Username Password: Remember me

Wrong taxable amount in case of overridden price
(1 viewing) (1) Guest
Support forum for customers who have purchased this product. Archive only, no new post can be added.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.
  • Page:
  • 1
  • 2

TOPIC: Wrong taxable amount in case of overridden price

Wrong taxable amount in case of overridden price 11 years, 11 months ago #34980

Hi, I found out a VERY BAD bug, probably in VirtueMart but it actually impact Invoices.

If a customer buys a product with overridden price, the taxable and tax amount written into the order items table is the one from the original price! They're not recalculated based on the new final price, so invoice row and totals are completely wrong! Just the row and final total is correct, but in an invoicing situation this is not enough!

Details about the investigations here:
forum.virtuemart.net/index.php?topic=110753.0

I was wondering if anyone ran into the same issue and in case how did you solve. Otherwise if Artio staff can help us mitigate this VM bug, by patching VM itself or adding an exception to VMinvoice.

This is very important and stopping us from emitting invoices!

Thanks
The topic has been locked.

Re: Wrong taxable amount in case of overridden price 11 years, 11 months ago #34991

I am experiencing the same problem, when a customer gets a discount on the total order by using a coupon discount.
The topic has been locked.

Re: Wrong taxable amount in case of overridden price 11 years, 10 months ago #35384

Upgrade to the latest version. for me that was 2.0.19. To get that version, use the original mail you received when you bought VM Invoice, it links to the latest version.
The topic has been locked.

Re: Wrong taxable amount in case of overridden price 11 years, 10 months ago #35434

Hello,

with VM 2.0.10 and VM Invoice 2.0.19 i have the problem, too....
Can you help me?

Thanks
The topic has been locked.

Re: Wrong taxable amount in case of overridden price 11 years, 10 months ago #35435

Hi Bastikachel,

I am sorry, but I am using VM 1.1.5, not VM 2.0.10.
I am just a website owner, not a developer, have no experience yet with VM 2.0.x
Please find attached a screen dump of the Invoice configuration tab, subsheet Ivonce items Configuration with the settings I have used.
Hope it helps.
Attachments:
The topic has been locked.

Re: Wrong taxable amount in case of overridden price 11 years, 10 months ago #35551

  • pama
  • OFFLINE
  • Posts: 489
Hello. As for override price BEFORE tax for backend orders, this is yet to be implemented. But orders created from VM should be ok (of course, if VM create them properly :))
ARTIO Support Team
Last Edit: 11 years, 10 months ago by pama.
The topic has been locked.
  • Page:
  • 1
  • 2
Přihlášení uživatele Prázdný