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Cannot view order online?
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TOPIC: Cannot view order online?

Cannot view order online? 12 years, 1 month ago #33287

I have created a test order and in the email I received it has a link to ( view your order online ) but when i click the link the site opens, but shows a message ( Restricted access! ) and now order is displayed.

Can anyone help?

Thanks Dave.
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Re: Cannot view order online? 12 years, 1 month ago #33323

  • maju
  • OFFLINE
  • Posts: 1107
Hello,

what versions of VirtueMart, VM Invoices and Joomla are you using?
ARTIO Support Team
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Re: Cannot view order online? 12 years, 1 month ago #33436

Hi.

It is the latest version of both?

Thanks Dave
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Re: Cannot view order online? 12 years, 1 month ago #33456

  • maju
  • OFFLINE
  • Posts: 1107
Hello again,

maybe that email was send by VirtueMart. VM Invoice doesn't send emails with links to see order online. If you have the newest VirtueMart, you can create new status for orders, which will be never used (or just use status 'Refunded') and set it in VM configuration as a status when will be send emails from VM to customers.
ARTIO Support Team
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