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Paypal purchase not confirming
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Support forum for customers who have purchased JoomSEF 3 (Joomla 1.5 compatible). Archive only, no new post can be added.

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TOPIC: Paypal purchase not confirming

Paypal purchase not confirming 14 years, 1 month ago #18786

I'm trying to buy another license for your product. The paypal has confirmed but the site isn't updating.

I haven't had this problem in the past.

Please advise,

Thanks
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Re: Paypal purchase not confirming 14 years, 1 month ago #18793

  • jaku
Hello,

there was some temporary problem today and partly also yesterday. We had to confirm the orders manually, so it took a bit longer than usual.

It should be anyway okay now.
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Re: Paypal purchase not confirming 14 years, 1 month ago #18798

Thanks! I've entered my download ID into the configuration but it isn't enabling the paid features or removing the URL.

The site is on my testing server, which I registered with the purchase. Is this related to your service issues or will it become enabled when the site goes live?

Thanks again.
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Re: Paypal purchase not confirming 14 years, 1 month ago #18800

  • jaku
Hello,

it is not enough just to enter the Download ID. That is just the first step.
Please, follow instructions at
www.artio.net/faqs/artio-joomsef/licensi...oosing-existing-urls
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Re: Paypal purchase not confirming 14 years, 1 month ago #18801

Thanks, I should have known that. It's been a while since I've installed your product.
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