We are using Rackspace Cloud Sites and wish to purchase the server version of ARTIO. We've already purchased it for a few sites and now want to apply it server wide.

The problem is, there is not a static IP used for the sites. Is there any way I can effectively implement the server version?

Thanks.

I need to install the JEvents plugin for the site, which Artio says is a Paid Extension.

On your site, however, it says it's free. I downloaded it and manually copied the files to the extensions folder within the component. As I kinda expected, nothing happened.

I can't find the commercial version of the plugin at all. I saw one forum reference a free and a paid version of the plugin though I cannot find where to purchase a download ID for it, or the proper way to enable the free one.

Thanks in advance.

Thanks, I should have known that. It's been a while since I've installed your product.

Thanks! I've entered my download ID into the configuration but it isn't enabling the paid features or removing the URL.

The site is on my testing server, which I registered with the purchase. Is this related to your service issues or will it become enabled when the site goes live?

Thanks again.

I'm trying to buy another license for your product. The paypal has confirmed but the site isn't updating.

I haven't had this problem in the past.

Please advise,

Thanks