Hello everyone! I have the extension Artio JoomSEF for Virtuemart and installed Artio JoomSEF component free. But when I add the product in the cart don't work. If I disable Artio Joomsef the "add cart" work! I have read the similar post but where you add prefix "www", but don't work.

What is the difference between www.mysite.ext and mysite.ext?My site is seen with these two addresses but for virtuemart there is a display problem. Change all!

It can be a problem of .htaccess settings?I use .htaccess my host and I don't use .htaccess of Artio Joomsef!

Thank you for your help.

Hello,
.htaccess should not be the source of the problem in this case.

1. make sure to have the correct "base URL" configured in VirtueMart - that means, you should decide whether your primary URL is www.mysite.ext or just mysite.ext and use that consistenly. You should also adjust JoomSEF configuration to match your preference.

Additionaly, make sure all included files, such as JavaScripts have correct path even when SEF URLS are activated. Notice, that when using relative URLs, such as ../js/somescript.js, this may stop to work when the SEF URLs changes from mysite.ext to mysite.ext/products.

This is an often problem. In such case, the most secure way is to use always full, absolute URLs.