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OK, I had a look around and solved the problem.
It turns out there was a typo in the default replacement character array.
You can see it in admin -> components > artio sef -> configuration - > non-ascii char replacements
The old list was :
Ã?|A, Â|A, Ä‚|A, Ä|A, Ć|C, Ç|C, ÄŒ|C, ÄŽ|D, Ä?|D, É|E, Ä?|E, Ë|E, Äš|E, ÃÂ|I, ÃŽ|I, Ĺ|L, Ã…?|N, Ň|N, Ó|O, Ãâ€|O, Ã…?|O, Ö|O, Ã…â€|R, Ã…?|R, Ã… |S, Ã…Å¡|O, Ť|T, Å®|U, Ú|U, Å°|U, Ãœ|U, ÃÂ|Y, Ž|Z, Ź,Z, á|a, â|a, Ä?|a, ä|a, ć|c, ç|c, ÄÂ|c, ÄÂ|d, Ä‘|d, é|e, Ä™|e, ë|e, Ä›|e, ÃÂ|i, î|i, ĺ|l, Å„|n, Ã…?|n, ó|o, ô|o, Å‘|o, ö|o, Å¡|s, Å›|s, Ã…â„¢|r, Å•|r, Ã…Â¥|t, ů|u, ú|u, ű|u, ü|u, ý|y, ž|z, ź|z, Ë™|-, ß|ss, Ä„|A, µ|u
Change the Ź,Z, to Ź|Z,
So the new list becomes :
Ã?|A, Â|A, Ä‚|A, Ä|A, Ć|C, Ç|C, ÄŒ|C, ÄŽ|D, Ä?|D, É|E, Ä?|E, Ë|E, Äš|E, ÃÂ|I, ÃŽ|I, Ĺ|L, Ã…?|N, Ň|N, Ó|O, Ãâ€|O, Ã…?|O, Ö|O, Ã…â€|R, Ã…?|R, Ã… |S, Ã…Å¡|O, Ť|T, Å®|U, Ú|U, Å°|U, Ãœ|U, ÃÂ|Y, Ž|Z, Ź|Z, á|a, â|a, Ä?|a, ä|a, ć|c, ç|c, ÄÂ|c, ÄÂ|d, Ä‘|d, é|e, Ä™|e, ë|e, Ä›|e, ÃÂ|i, î|i, ĺ|l, Å„|n, Ã…?|n, ó|o, ô|o, Å‘|o, ö|o, Å¡|s, Å›|s, Ã…â„¢|r, Å•|r, Ã…Â¥|t, ů|u, ú|u, ű|u, ü|u, ý|y, ž|z, ź|z, Ë™|-, ß|ss, Ä„|A, µ|u
hope it works for you too.
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