Menu Content

Podpora

> Diskusní fóra, FAQs & placená podpora
Welcome, Guest
Username Password: Remember me

Error in Google Crome
(1 viewing) (1) Guest
These forums are mainly for mutual help between users.

NOTE: Due to our capacity limitations, ARTIO does not monitor this forum category regularly. If you want direct support from ARTIO, please start a ticket at Support Dashboard. If you have no support ticket available, you need to purchase it.
  • Page:
  • 1
  • 2

TOPIC: Error in Google Crome

Error in Google Crome 12 years, 5 months ago #30845

  • MSH
  • OFFLINE
  • Posts: 11
When selecting seats to reserve the flash pop opens in a new tab and not as a pop up and it then does not return you to the ticket reservation page once seats are selected.

It also does not update the seat reservation section of the ticket ordering page

Is this an issue with Google Crome and if so is there a fix for this bug.

Regards,

Mike
The topic has been locked.

Re: Error in Google Crome 12 years, 5 months ago #30925

  • pedu
  • OFFLINE
  • Posts: 177
Dear,

yes, it's feature for Chrome. because of there is a problem with flash plug-in that calls JS funtion from the lightbox. It's a security feature of Chrome. In this case it's opened in new tab, but it should call the parent window when the seats are saved and close itself.
You can try to use non-flash plugin, or maybe there is some other JS error on the page that makes this problems.

Yours faithfully, Ing. Petr Dudek.
ARTIO Support Team
The topic has been locked.

Re: Error in Google Crome 12 years, 5 months ago #30938

  • MSH
  • OFFLINE
  • Posts: 11
It doesn't return to the ticket reservation page. You mention a non-flash plug-in is there one for the e-Ticket software.

Mike
The topic has been locked.

Re: Error in Google Crome 12 years, 5 months ago #30955

  • pedu
  • OFFLINE
  • Posts: 177
Could you, please, send me the link to the problem page. I'll try to look, what's the problem
ARTIO Support Team
The topic has been locked.

Re: Error in Google Crome 12 years, 5 months ago #30967

  • MSH
  • OFFLINE
  • Posts: 11
79.170.44.101/bgthevenue.co.uk/index.php/the-venue/orders-list

I have set you up as a super user in the backend of joomla. I can send you log on details and password if you give me an email address to send it to

Mike
The topic has been locked.

Re: Error in Google Crome 12 years, 5 months ago #30973

  • pedu
  • OFFLINE
  • Posts: 177
plese,

Tato emailová adresa je chráněna před spamboty, abyste ji viděli, povolte JavaScript
ARTIO Support Team
The topic has been locked.
  • Page:
  • 1
  • 2
Přihlášení uživatele Prázdný