Menu Content

Podpora

> Diskusní fóra, FAQs & placená podpora
Welcome, Guest
Username Password: Remember me

Warning Message after Upgrade to 1.6.0
(1 viewing) (1) Guest
Universal booking and reservations component for Joomla!.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.

TOPIC: Warning Message after Upgrade to 1.6.0

Re: Warning Message after Upgrade to 1.6.0 11 years, 7 months ago #39254

Hello Maju,

i got the error message
• JInstaller: :Install: Die Joomla!-XML-Installationsdatei konnte nicht gefunden werden.
• JInstaller: :Install: Die XML-Installationsdatei konnte nicht gefunden werden.
• Die Komponenten-Installation wurde erfolgreich abgeschlossen.


When i try to uninstall die administrator part of book it there happens nothing.
I deactivated all the booking stuff. The same. Can not deinstall Artio Booking Administrator component.

So what to do?

TKS
Greetings Lisa Hinterholzer
The topic has been locked.

Re: Warning Message after Upgrade to 1.6.0 11 years, 7 months ago #39255

Hi

I did install the new version and I dont have problem with this but the prices mot show and I cant make a reservation, In administratio I try to edit the paypal payment and I have this error message

1054 - An error has occurred.
Unknown column 'alias' in 'where clause' SQL=SELECT id FROM cab_assets WHERE alias = 'root'

Return to Control Panel

Thanks
The topic has been locked.

Re: Warning Message after Upgrade to 1.6.0 11 years, 7 months ago #39260

  • maju
  • OFFLINE
  • Posts: 1107
juliogar63:
#__assets is not database table from our component, but it is from Joomla. I have installed Joomla 2.5.11 in my test and there is also no alias column. But I do not get any error, when editing payment methods.
It looks like problem when you upgrade Joomla 1.5 to Joomla 2.5. You can try this topic in Joomla forums: http://forum.joomla.org/viewtopic.php?t=769726

When you are trying to book something, do you get any error? Check also logs, please. I can create reservations after upgrade Book it! 1 to Book it! 2 without problems.
ARTIO Support Team
The topic has been locked.

Re: Warning Message after Upgrade to 1.6.0 11 years, 7 months ago #39261

Hi Maju, Thanks for your help

I dont upgrade from joomla 1.5 my installation is direct from joomla 2.5

In joomla 2.5 my booking component works fine and now I have some problems.

The reservation page is broken, and I cant edit the paypal payment
The topic has been locked.

Re: Warning Message after Upgrade to 1.6.0 11 years, 7 months ago #39262

  • maju
  • OFFLINE
  • Posts: 1107
Hinterholzer:
You get these errors when you are trying to install the booking component, right?
If you are not able to uninstall it with Joomla system then it will be probably not installed correctly. Question is, why it was not installed correctly?

How to unistall component manually (for Joomla 2.5.11):
Delete these folders/files:
1. administrator/components/com_booking
2. administrator/language/{lang-code}/{lang-code}.com_booking.ini
3. administrator/language/{lang-code}/{lang-code}.com_booking.common.ini
4. administrator/language/{lang-code}/{lang-code}.com_booking.menu.ini
5. administrator/language/{lang-code}/{lang-code}.com_booking.sys.ini
6. components/com_booking
7. modules/mod_booking_customer_info
8. modules/mod_booking_search
9. plugins/search/booking
10. plugins/user/booking
11. plugins/cciDEALPlatformCustomPayment
12. language/{lang-code}/{lang-code}.com_booking.ini
13. language/{lang-code}/{lang-code}.mod_booking_customer_info.ini
14. language/{lang-code}/{lang-code}.mod_booking_search.ini

Database:
We do not remove database tables for Booking, because we want to save older data.
But there are data about installed component which we have to remove:
1. DB Table #__extensions, you can find rows by name:
ARTIO Booking Customer Info - (type=module)
ARTIO Booking Search - (type=module)
cciDEAL Platfotm Payment Plugin for ARTIO Booking - (type=plugin)
Search - Booking - (type=plugin)
User_ARTIO_Booking - (type=plugin)
booking - (type=component)

These rows should be at the end of the table if the component was last thing you installed in Joomla

2. DB Table #__menu, you can find rows by combination of menutype and path
All rows should have menutype 'main' and path starts with 'artio-booking'.
But if you have not Booking in administration menu, it is possible that there will be no rows for Booking component.

This should be all for manual uninstallation.


Then check your rights in all those paths: administrator/components, administrator/language, components, language, modules, plugins (set write permission for group and set correct owner of those paths)
Then try to install Book it! 2 again.
ARTIO Support Team
Last Edit: 11 years, 7 months ago by maju.
The topic has been locked.

Re: Warning Message after Upgrade to 1.6.0 11 years, 7 months ago #39263

  • maju
  • OFFLINE
  • Posts: 1107
juliogar63: Ok, as I can only guess where is the problem, can you send us admin access to your site and ftp access? Please, send it to email Tato emailová adresa je chráněna před spamboty, abyste ji viděli, povolte JavaScript . We will try to take a look tomorrow.
ARTIO Support Team
Last Edit: 11 years, 7 months ago by maju.
The topic has been locked.
Přihlášení uživatele Prázdný