Hi I want to send an email to the customer after he has made a reservation.
The drop-down list shows only the option "none".

Really all of the other drop-down list are showing only "none":

Notice: Confirm Reservation (tab General) is set to Yes.

You have to setup e-mail templates. Go to CPanel/Configuration/Email Templates.

Hi,
under Control Panel/Configuration I cannot find where to set an email template. I don't find the option Email Templates at all??

Hello,

It is on: page Control Panel -> tab Configuration -> icon Email Templates.


On the next page you have to create new email templates.
Then you can select these emails in Configuration -> Mailing.

Thank you! now I've found it.
I have still a question:
How should I format the mail?
If I format it like in the screenshot, I get the following text in mail:
Hallo {NAME}
Hiermit die Bestätigung deiner Reservation:
Item: {OBJECT TITLE}
Reservationsdatum: {DATE}
Zeit: {TIMEFRAME}

What do I make wrong?

Hello,

There are three types of emails and not every email can use all marks. First, what type of email do you want to use in this example?

I can not find any screenshot you are talking about. Because you have included object details it looks like Reservation/Change Status email.

1. Mark {Name} is not included in both of them, so it will be not translated. {NAME} is included only in registration email.

2. Rest of tags {OBJECT TITLE}, {DATE}, {TIMEFRAME} have to be inside tags {OBJECTS} and {/OBJECTS}. This is because order can contain more objects, so this pair of tags will select part of the email as part, where will be shown all objects.

Example:


Example result: