Can't install free version

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TOPIC: Can't install free version

Re: Can't install free version 13 years, 2 months ago #24736

lubi OFFLINE Posts: 221	Are you able to unzip installation file manually on your local PC ?
	ARTIO Support Team The topic has been locked.

Re: Can't install free version 13 years, 2 months ago #24748

philreed OFFLINE Posts: 6	On my Mac yes no problem at all unzipping and I can see the files and to me nothing looks to be wrong, other than the fact it won't install :)
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Re: Can't install free version 13 years, 2 months ago #24750

Favazza	So, 2 with the same problem. Can unpack, but can't install.
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Re: Can't install free version 13 years, 2 months ago #24752

jitr OFFLINE ARTIO Support Posts: 1432	Try install todays release 1.2.12. There is used safe zip method. It's problem in your environment If won't work.
	ARTIO Support Team The topic has been locked.

Re: Can't install free version 13 years, 2 months ago #24757

Favazza	Unfortunately didn't help me. Don't now if it's a permission thing, but I can install other components/plugins.
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Re: Can't install free version 13 years, 2 months ago #24758

philreed OFFLINE Posts: 6	PROBLEM SOLVED ! I emailed artio direct and they sent me a new zip file which worked just fine. Great support from their team - THANKS I think they have now placed this new zip on their website so perhaps download it again and give it a try Cheers to all for your help Phil
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