Menu Content

Podpora

> Diskusní fóra, FAQs & placená podpora
Welcome, Guest
Username Password: Remember me

Profile for Heleen

  • OFFLINE
  • Time Zone: GMT +0:00
  • Local Time: 00:50
  • Posts: 3
  • Profile Views: 2268
  • Location: Unknown
  • Gender: Unknown
  • Birthdate: Unknown

Signature

Posts

Posts

emo
No I do not get it either.
I do get emails when people ordered a product but I do not get emails when status is changed.
No email sent after ...
Category: Customer Support
emo
Hello,

I use VM Invoice 2.0.22 with VM 2.0.18a

I did set up mailing config and tried all three options:
Use Mailer Info from:
- Joomla Configuration
- Virtuemart Configuration
- VM Invoice configuration

With none of these options the customer is getting an email and the message is with all of three the same.
No email sent after ...
Category: Customer Support
emo
Hi,

I updated the order status and chose 'notify customer'

The result is an updated status but no email is send to the customer.

-----------------------------------------------------------------------------------------------
In the backend this is the message:

Email was not sent to this order status: (X) - You can change this via the parameters.
Order status successfully changed

Info: Message sent to xxxx, Tato emailová adresa je chráněna před spamboty, abyste ji viděli, povolte JavaScript
-------------------------------------------------------------------------------------------------

This says 'No not sent' and at the same moment 'yes message sent' !

Where should I 'change this via the parameters' to have the order update really sent to the customer.
Or what else should I do to have the updated status sent to the customer?

Thanks
No email sent after ...
Category: Customer Support
More
Přihlášení uživatele Prázdný