Provided Download ID is not valid for the requested file: com_joomsef3.zip. Please, make sure you are using valid Download ID for this product. (com_joomsef4.zip)

I have purchased v.4 and have v.4 installed.

Please advise!!

I'm getting the exact same message on two of my clients websites. This happened to me after an initial upgrade and getting really annoying now. No reply from support, No Reply on this forum. Whats going on with my licenses????

Provided Download ID is not valid for the requested file: com_joomsef3.zip. Please, make sure you are using valid Download ID for this product. (com_joomsef4.zip)

Hello, what is your current version of JoomSEF you have installed? You can find it in JoomSEF's Control Panel in administration area.

1: www.eafs.eu struck on version 4.0.5 cannot update without this error.
2; www.inside-and-out.co.uk stuck on version 4.0.7 cannot update without this error.

Item 2 eventually updated to 4.0.9 when i removed the download ID. I have also noticed that the registration shows up on both Joomla sites as

Registration Info Registered to: Mr. Richard Warner
Free upgrades available until: DATE_FORMAT_LC3

Thank you for the information, we'll check this issue.