I purchased and installed JoomSEF and the extensions for quickfaq and sobi2. Now none of my links work for my indiividual items (Over 1000) in my sobi2 directory. Here is a link to the directory:
www.thecouponwiki.com/printable-coupon-wiki If you click on a letter, individual item or sub category, they all take you to nowhere. I need to get this fixed asap. Thanks for your help. PS The extension for quick faq seems to be working fine.

Hello,

I undestand that you've disabled SEF for SOBI2 so you site works, but unfortunately I can't see the problem myself now. Anyway, go to SOBI2's General configuration and make sure that the Second level cache is disabled.
If that doesn't help, please post your JoomSEF, SOBI2 component and SOBI2 JoomSEF extension versions. Also if you haven't removed the SOBI2 SEF URLs from the database yet, please post some examples of the non-working SEF URLs and corresponding Real URLs - you can find them in the Manage SEF URLs page in JoomSEF. Please, also specify what exactly happens when you click the non-working link - what does "take you to nowhere" mean? And did this problem happen right after the installation of JoomSEF and SOBI2 extension, or has it worked for some time and then stopped working?

Best regards,
ARTIO Support Team

Hi, thanks so much for the reply. I disabled the second level cache in Sobi2 but I'm still getting the same error message. When I go to my main page
www.thecouponwiki.com and click on the top menu (Wikis, Printable Coupon Wiki), it reloads the main page but with the following error (See attached image).

Also, the site has never had any problems (SOBI2) until I installed the SEF component and extension. If i disable the extension it works fine but without any sef.

Here is the info you requested:
Versions:
JoomSEF: 3.7.2
SOBI2: RC 2.9.2.4
SOBI2 JoomSEF: I cannot locate a place where this is shown but I just purchased it Friday and downloaded/installed it so I assume it's the latest.

I'm wondering if the problem lies here...my two extensions that I paid for show a gold key but they are still under the "uninstalled" list. I added my download ID to the extensions so that should have registered them, correct?

URLS:
SEF URL: www.thecouponwiki.com/pdf-coupons/page-11
Real URL: www.thecouponwiki.com/ndex.php?option=co...rt=50&Itemid=280

There are two real urls listed for this one sef url so I'm not sure if that is related or not but here are both.
SEF URL: www.thecouponwiki.com/right-at-home
Real URL: www.thecouponwiki.com/index.php?option=c...id=14&Itemid=314
and
Real URL: www.thecouponwiki.com/index.php?option=c...k=rss&Itemid=371

Thanks so much for any help you can provide.

Have you installed the extensions using the ZIP packages? Or try clicking the Get extension button if you have set the Download ID for them, that way they should be installed automatically.
Please also post the Real URL for the www.thecouponwiki.com/printable-coupon-wiki link. Thank you.

Best regards,
ARTIO Support Team

Hi, thanks, I just reinstalled them using the "Get Extension" link but it's still not working.

Here is the url for the coupon wiki main page:

www.thecouponwiki.com/index.php?option=com_sobi2&Itemid=226

Thanks so much

It is very strange, the link www.thecouponwiki.com/printable-coupon-wiki is redirected to www.thecouponwiki.com/index.php with 303 See Other HTTP code. JoomSEF does not use the 303 redirection code anywhere except the language selection. Do you use JoomFish? If you don't, the redirection must come from somewhere else. Please make sure that there's no redirection for /printable-coupon-wiki set in your .htaccess file or any other component.

Best regards,
ARTIO Support Team