Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me

Page blank in step 2 checkout
(1 viewing) (1) Guest
Support forum for customers who have purchased paid JoomSEF extension. Archive only, no new post can be added.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.

TOPIC: Page blank in step 2 checkout

Re:Page blank in step 2 checkout 14 years, 6 months ago #12846

When I Change the template to Ja_purity works great, but in the Shopper Frenzy template dont work, you know something to do?
The topic has been locked.

Re:Page blank in step 2 checkout 14 years, 3 months ago #14729

Hi,

I am having the same issue with my site and there seems that in there is no resolution to the error.

How would this error be resolved?

WIth Thanks
The topic has been locked.

Re:Page blank in step 2 checkout 14 years, 2 months ago #14989

  • dajo
  • OFFLINE
  • Posts: 5069
Hello,

I'm sorry, but we need more information for helping you, the blank page only means that there is some problem in the PHP code. You should either enable the error reporting on your server (or ask your web host to do it for you), or check your server logs to see what is the error encountered.
You can also send us the access information to your Joomla admin and FTP to This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we can check this directly on your server.

Best regards,
ARTIO Support Team
ARTIO Support Team
The topic has been locked.

Re:Page blank in step 2 checkout 14 years, 2 months ago #15232

Hi,

I have sent the required info to the email address as requested, but to date no feed back.
This is extremely poor support considering I paid for your product. How do I get my money back from you?

With Thanks
The topic has been locked.

Re:Page blank in step 2 checkout 14 years, 2 months ago #15299

  • dajo
  • OFFLINE
  • Posts: 5069
Hello,

Please, resend the access information directly to me at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . I'm sorry for the inconvenience.

Best regards,
ARTIO Support Team
ARTIO Support Team
The topic has been locked.
User Login Empty