Menu Content

Support

> Forums, FAQs & Paid Support
Welcome, Guest
Username Password: Remember me

registared domain
(1 viewing) (1) Guest
Support forum for customers who have purchased JoomSEF 4 (Joomla 1.6/1.7/2.5+ compatible). Archive only, no new post can be added.

NOTE: This category has been locked. If you have purchased paid version, please, use our Support Ticket system instead. If you are using free edition, please see the Community Support section.
  • Page:
  • 1

TOPIC: registared domain

registared domain 12 years, 4 months ago #31339

Hello
When i registered for the paid down load i entered the correct domain but the upgrade tab says it does not match; How can i display the domain it is looking for to see what the problem is?
thank you for your help
Gator
The topic has been locked.

Re: registared domain 12 years, 4 months ago #31389

  • dajo
  • OFFLINE
  • Posts: 5069
Hi,
The entered domain is visible in your order. Log in to our website and open your orders at www.artio.net/e-shop/account .
ARTIO Support Team
Last Edit: 12 years, 4 months ago by dajo.
The topic has been locked.

Re: registared domain 12 years, 4 months ago #31396

Hello
I found that and that is where the problem is.
We entered a typo Http//: rather than http:// in front of the domain. Now we need to find out how to fix it.
Any help would be appreciated.
Thank you
Gator
MotoBrazi
The topic has been locked.

Re: registared domain 12 years, 4 months ago #31421

  • dajo
  • OFFLINE
  • Posts: 5069
If there's problem only with the capital H in Http://, we'll check our update script, I think that domain checking should not be case sensitive.

If you can't wait, currently you can purchase our Product Registration Change service to change your registered domains: www.artio.net/e-shop/support-services/pr...-registration-change
ARTIO Support Team
The topic has been locked.

Re: registared domain 12 years, 4 months ago #31427

  • jaku
Hello,
on what domain are you upgrading? The domain you have registered seems to be ok - motobrazi.com. But the license check also check the directory, so unless your administration is not at (www.)motobrazi.com/administrator, it will probably fail.

using (www.) is optional - it gets ignored
The topic has been locked.

Re: registared domain 12 years, 4 months ago #31428

hello
Thanks for the help. This was actually a problem that i created. When i paid for the software i entered the wrong domain address. I entered http//:motobrazi.com instead of motobrazi.com. I used the change domain product and all is well now.
The update is not giving the error anymore.
Again Thank you for all the help.
Gator :-)
Motobrazi
The topic has been locked.
  • Page:
  • 1
User Login Empty