Hello.
I'm not able to update joomsef. Get the error:
XML error: syntax error at line 1
Please help me to fix this error. I have a paid joomsef4

Please look screenshots to get more info.









THANKS

Hi,
Try using the Upgrade page in JoomSEF instead of Joomla's update system.

Hi.
Thank you for reply.
I get only "Reinstall from ARTIO server" button. Not the update button.

You are already using the latest version, so you can't update your JoomSEF any further.

There's probably the old version still cached in your Joomla which causes it to display the update information. To fix this, open Joomla's Extension Manager from the Extensions menu, there open the Manage page, select the check box next to the ARTIO JoomSEF component and click the Refresh Cache button in the toolbar. Then go to Update tab and click the Purge Cache and then Find Updates button. JoomSEF update should no longer be displayed.

Thank you so much for reply.
But I still get the error:

Failed loading XML file
/home/vststore/public_html/components/com_sef/sef.xml
XML: failed to load external entity "/home/vststore/public_html/components/com_sef/sef.xml"
Failed loading XML file
/home/vststore/public_html/components/com_sef/sef.xml
XML: failed to load external entity "/home/vststore/public_html/components/com_sef/sef.xml"
XML: failed to load external entity "/home/vststore/public_html/components/com_sef/sef.xml"

For some reason your Joomla tries to load the XML file from the wrong location, it should be:
/home/vststore/public_html/administrator/components/com_sef/sef.xml

Does the error happen when you open the Manage page or after you click the Refresh Cache button?