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Forgot your password/username not working
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TOPIC: Forgot your password/username not working

Forgot your password/username not working 11 years, 10 months ago #35519

Hi to all,

In joomla's login module, when a customer inputs his email to retrieve his password or username, nothings happens, he simply gets redirected in the homepage (no error msgs, no email sending etc..)

We have fixed the problem by turning off Joomsef's rewriting for Users Component. Hope to see a fix soon ;)

Using Joomla 2.5.8 and latest Joomsef 4 version + extensions, VM 2.0.16.

Rgrds,
Chris
Test Site: 62.1.216.81/~qualtun/
Joomla 2.5.6
Virtuemart 2.0.10
Joomsef 4.2.8
Joomsef Virtuemart Extension 3.0.6
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Re: Forgot your password/username not working 11 years, 10 months ago #35528

  • dajo
  • OFFLINE
  • Posts: 5069
Hi Chris,

I've just tested it and it seems to be working as expected on my test server.
Please go to JoomSEF's URLs Manager and try to find the following Real non-SEF URLs:
index.php?option=com_users&view=reset
index.php?option=com_users&layout=confirm&view=reset
index.php?option=com_users&task=reset.confirm
index.php?option=com_users&task=reset.request


Check if they're created at all and post their SEF URLs if possible.
ARTIO Support Team
The topic has been locked.

Re: Forgot your password/username not working 11 years, 10 months ago #35529

Hi David,

Pls see the urls we can see at the backend for now:

forgot-password	 index.php?option=com_users&lang=nl&view=reset		 	 	 	 	 	
forgot-password	 index.php?option=com_users&lang=us&view=reset		 	 	 	 	 	
forgot-password	 index.php?option=com_users&lang=au&view=reset		 	 	 	 	 	
forgot-password	 index.php?option=com_users&lang=en&view=reset		 	 	 	 	 	
forgot-password/request	 index.php?option=com_users&lang=en&task=reset.request		 	 	 	 	 	
forgot-username	 index.php?option=com_users&lang=nl&view=remind		 	 	 	 	 	
forgot-username	 index.php?option=com_users&lang=us&view=remind		 	 	 	 	 	
forgot-username	 index.php?option=com_users&lang=au&view=remind		 	 	 	 	 	
forgot-username	 index.php?option=com_users&lang=en&view=remind		 	 	 	 	 	
forgot-username/submit	 index.php?option=com_users&lang=en&task=remind.remind


It seems that the
index.php?option=com_users&layout=confirm&view=reset
index.php?option=com_users&task=reset.confirm


are not created.

Rgrds,
Chris
Test Site: 62.1.216.81/~qualtun/
Joomla 2.5.6
Virtuemart 2.0.10
Joomsef 4.2.8
Joomsef Virtuemart Extension 3.0.6
Last Edit: 11 years, 10 months ago by atrus80.
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Re: Forgot your password/username not working 11 years, 10 months ago #35539

  • dajo
  • OFFLINE
  • Posts: 5069
Please see my answer at www.artio.net/support-forums/joomsef/cus...submitting-is-broken
ARTIO Support Team
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