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Blank Page after confirm an order
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TOPIC: Blank Page after confirm an order

Blank Page after confirm an order 11 years, 9 months ago #36373

Dear Support,

if I confirm an order only a blankk page will be shown.
If I reload the page there is a notice: "Cart Empty"

Please Help
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Re: Blank Page after confirm an order 11 years, 9 months ago #36394

  • dajo
  • OFFLINE
  • Posts: 5069
Hi,

Blank page means some PHP error has been encountered. Please check your server's errors log file and post the error message reported. Thank you.
ARTIO Support Team
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Re: Blank Page after confirm an order 11 years, 9 months ago #36571

Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 89 bytes) in /xxx/xxx/xxx/xxx/xxx/libraries/joomla/language/language.php on line 802
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Re: Blank Page after confirm an order 11 years, 9 months ago #36594

  • dajo
  • OFFLINE
  • Posts: 5069
You will need to increase the memory limit allowed for PHP on your web server, or ask your web host company to do it for you.
ARTIO Support Team
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Re: Blank Page after confirm an order 11 years, 8 months ago #37116

Dear Support,
I set the maximum memory limit that I can choose in my acount.
If I want more I have to pay for :(
How much did the component need?
Is there an other way for this problem?
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Re: Blank Page after confirm an order 11 years, 8 months ago #37388

  • dajo
  • OFFLINE
  • Posts: 5069
Hi,
I'm sorry, but there's no way to tell how much memory is needed for the script. It depends on many aspects, such as what plugins you have installed in Joomla and what they do, what exactly the PHP code of your e-shop does when confirming the order.
ARTIO Support Team
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